Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Before you start

As the System Administrator, you must:

Have already installed HPE Service Manager 9.34 or later on a web accessible location. For installation information, see the HPE Service Manager Installation Guide and the HPE Service Manager 9.52 Release Notes.

Note For the Mobile Applications client, only the Service Manager 9.34 server and later versions are supported.
Your web application server meets the requirements that are described in the Service Manager compatibility matrix. For details, refer to the Service Manager Support Matrix at HPE Support Matrices.
Configure the JVM memory settings on the web application server as below:
- Minimal setting: -Xms:1024m, -Xmx:1024m, -XX:PermSize=256m
- Recommended setting: -Xms:1500m, -Xmx:1500m
Set JAVA_HOME to the location where the JDK was installed (for Tomcat only), or enable the profiles to use the version 7.0 SDK (for WAS 8.5.5 only).

For example, use the following command on a 32-bit operation system:

managesdk -enableProfileAll -sdkname 1.7_32 -enableServers
Review the browser requirements for smartphones.
Set up your Mobile Applications preferences.
Configure Service Manager.