Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Add a form for Mobile Applications

After you added a new view which enables you to navigate through lists of records, you need to add forms for these records in the List view.

To add a form for the Mobile Applications, follow these steps:

Log on to HPE Service Manager using the Windows client as a System Administrator.
Select the area in the Queue field as you defined in step 4 of To create a new view for the Mobile Applications client, follow these steps:.
Select the view you created in the View field.
Open a record and check which form is used by the record .
Click Tailoring > Forms Designer and search for the form.
Click More Actions > Copy/Rename to copy the form with a mobile suffix. For example, you can copy IM.close.incident to IM.close.incident.mobile.

Note The form used by a record may vary with different status or phases of that record. You need to add a form for each status or phase respectively. For example, the form associates with an Incident can be either IM.close.incident or IM.update.incident. If you have made any omissions, the Mobile Applications client will automatically synchronize data with the original form in the Service Manager database after you logged on to the system.