Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |

Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Data types
The HPE Service Manager data type specifies the expected format of a field's data. The data type determines the possible range of values of the set, the operations that can be performed on the values, and the way values are stored in memory. Defining a data type enables the system to manipulate the data appropriately. The values are denoted either by literals or variables. They also can be obtained as a result of operations. Data types can be either primitive or compound.
Note System Administrators and implementers should only use types 1 through 4 or 8 to 10.
List: Data types
Data type | Numeric representation | Compound / Primitive | Purpose |
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number | 1 | Primitive | Used for all numeric type data. |
character | 2 | Primitive | Used for character strings. |
time (date/time) | 3 | Primitive | Used for absolute dates and times as well as relative time intervals. |
Boolean (logical) | 4 | Primitive | Used to represent true or false. |
label | 5 | Primitive | Used to define exits. |
File/record | 6 | Compound | used to define a table or record. |
Offset | 7 | Compound | This is the compiled version of a label. It is used within the code for the go to statements. |
Array | 8 | Compound | Used to represent multiple fields of the same data type. |
Structure | 9 | Compound | Used to represent a collection of fields of the same or different data types. |
Operator | 10 | Primitive | Used in expressions. |
Expression | 11 | Primitive | Used to represent parsed Rapid Application Development (RAD) language expressions. |
Pseudo field | 12 | Compound | Used similarly to functions, it converts input data into output data. |
Global variable | 13 | Compound | Used for variables visible to the whole system. |
Local variable | 14 | Compound | Used for variables only visible to the RAD application |
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