Administer > Configuring installation and setup options > System information record > Select Service Manager portal

Select Service Manager portal

Applies to User Roles:

System Administrator

From System Information Record, you can specify which portal (ESS, SRC, or Service Portal) is the active end user portal.

To select the active Service Manager end user portal, follow these steps:

  1. Click System Administration > Base System Configuration > Miscellaneous > System Information Record.
  2. Click the Active Integrations tab.

  3. In the SM Portal field, select one of the following portals from the drop-down list:

    • ESS
    • SRC
    • Service Portal
  4. Click Save.
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Related concepts

System information record

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