Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Troubleshoot > HPE Service Manager Doctor > Running Service Manager Doctor > Command-line mode > Service Manager Runtime commands (sm)

Service Manager Runtime commands (sm)

Service Manager Runtime commands allow you to run regular Service Manager commands in the Service Manager Doctor tool. Therefore, you can use this command-line mode as a command-line console, except that it provides tool-specific commands. For example, you can run sm -reportcache -reportlocks to check both the cache and locks in one single command.

We do not recommend that you run commands that require options or that return no command results, such as sm -version -log:version.txt and sm -httpport:XXX.

The timeout for Service Manager Runtime commands is 50 seconds.

Option	Description	Usage
-reportstatus	Retrieves the Service Manager status.	sm -reportstatus
-reportlbstatus	Retrieves the Service Manager load balancer status.	sm -reportlbstatus
-reportcache	Retrieves the Service Manager cache data.	sm -reportcache
-reportipc	Retrieves the semaphore data.	sm -reportipc
-reportlocks	Retrieves the lock status.	sm -reportlocks
-reportlic	Retrieves the Service Manager license status.	sm -reportlic
-version	Retrieves the Service Manager version. Note Always available regardless of whether the Service Manager service is running or not. Currently supports the reporting of versions 7.1x and 9.30	sm -version
-appversion	Retrieves the Service Manager application version.	sm -appversion
-sqlverifyconnection	Verifies the database connection.	sm -sqlverifyconnection
-reportshm	Retrieves the Service Manager shared memory.	sm -reportshm
-reportsem	Retrieves the Service Manager semaphore.	sm -reportsem
-all	Runs all Service Manager Runtime commands at one time and returns the results in the output.	sm -all
-help	Displays Help information. Note If the -help option is used together with other options, only Help information is returned.	sm -help
-dlog	Outputs the command result to html and txt files.	sm -all -dlog

Note The sm commands listed in the table above, except the -all, -help, and -dlog options, are enabled by default and will be run when you run the sm -all or run -sm command. These sm commands are defined in the CmdOnDemand.xml file. You can edit this file to enable additional commands to be run. The CmdOnDemand.xml file can even include commands to launch external diagnostic tools. For example, the Service Manager Doctor tool is shipped with a shell script tool (supportTool.sh), which collects diagnostic information, such as stack traces of core system files, logs, and configuration files, and saves it in a $HOSTNAME_smsupport.tar file. See Appendix A. CmdOnDemand.xml for more information.

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