Catalog Item Pricing

Concepts

A catalog contains published catalog items for consumer fulfillment in the Service Portal.

The Pricing view provides the current catalog item pricing, including the initial price and the recurring price. The Organization Administrator can change the pricing.

Tasks

The following tasks can be performed in the Pricing view:

• View Catalog Item Pricing
• Edit Catalog Item Pricing
• Publish Catalog Item - Template items or published items to new catalogs
• Remove Catalog Item - Template items only
• Unpublish Catalog Item - Published items only

View Catalog Item Pricing

1. From the Launchpad, click the Catalog Items application. The Catalog Items view is displayed.
2. In the Catalog Items view, click the catalog item you want to view. The Details view is displayed.
3. In the Details view, click Pricing. The following information is displayed:
   1. Whether the price is visible to end users.
   2. The initial price.
   3. The recurring price.

Edit Catalog Item Pricing

This task assumes you are in the Pricing view. (See View Catalog Item Pricing for instructions.) To edit the pricing for a catalog item:

1. In the Pricing view, click Edit. The Base Price dialog is displayed.
2. In the Base Price dialog, specify whether the price is visible to end user, the price currency, the initial price, whether to enable recurrence, and the recurring pricing.
3. To finish and save your changes, click Save.

The new pricing for the catalog item is displayed.

Publish Catalog Item

This task assumes you are in the Pricing view. (See View Catalog Item Pricing for instructions.) To publish a catalog item in the Pricing view:

1. Select the Template tab (top) to view the template item.
2. Click Publish.
3. In the Publish item to catalog dialog, select the new catalog. (Only catalogs to which the catalog item has not been published are listed.)
4. To finish and save your changes, click Publish.

The catalog item is published in the specified catalog and available for fulfillment in the Service Portal.

Remove Catalog Item

This task assumes you are in the Pricing view. (See View Catalog Item Pricing for instructions.) To remove a catalog item in the Pricing view:

1. Select the Template tab (top) to view the template item.
2. Click Remove.
3. Confirm removing the catalog item.

The catalog item—template item and any published items—is removed and no longer visible.

Unpublish Catalog Item

This task assumes you are in the Pricing view. (See View Catalog Item Pricing for instructions.) To unpublish a catalog item in the Pricing view:

1. Select the tab (top) for the catalog from which to unpublish the catalog item.
2. Click Unpublish.
3. Confirm unpublishing the catalog item.

The catalog item is unpublished from the Service Portal catalog and no longer available for fulfillment in the Service Portal.

 

Related Topics

• Catalog Item Overview – View and specify the properties for a catalog item.
• Catalog Item Form – View and specify the fields and selections used to order the catalog item.
• Catalog Item Parameter Aliases – View and manage the parameter aliases for a catalog item.
• Catalog Item Gallery – View and specify an image for the catalog item that provides the user with a visual representation.
• Catalog Item Attachments – View and specify attachments for the catalog item, such as service level agreements, terms, and conditions.
• Catalog Item Access Control – View and control who has access to the catalog item.
• Catalog Item Approval Policy – View and control who must approve order requests for the catalog item.
• Catalog Item Service – View and manage the related support and service catalog items.
• Catalog Item Bundle Items – View and manage bundled catalog items.