Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
---|---|---|
Two or more words in the same topic |
|
|
Either word in a topic |
|
|
Topics that do not contain a specific word or phrase |
|
|
Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
A combination of search types | ( ) parentheses |
|
- Service Request Catalog customization
- Embedding_SRC_in_HTML_Frame
- Customize the Landing Pages
- Use the Launcher to Link to Third Party Applications
- Customize Error Messages for Third Party Applications
- Show or Hide the Service or Support Tabs
- Configure the Your Requests widget and Your Service Request pane
- Customize the Application Name
- Add a New Language
- Enable language selection on the Service Request Catalog login page
- Configure the "Invalid or missing data is found in your request" error bar
- Configure the Default Search Operator for Service Request Catalog
- Remove Survey from the User Account drop-down list
- Customize the Browse Catalog button
Customize the Browse Catalog button
To customize the label and icon for the Browse Catalog button, follow these steps:
-
Customize the label and icon as desired:
Customize the label for the Browse Catalog button
-
Open the
<SRC_root_folder>\secure\configuration\default\font.css
file. -
Customize the
browseCatalog
section.Here's an example:
.browseCatalog{ font-size: 25; color: #FF5733; /* font-weight: bold; */ font-family: Metric; text-decoration: underline; }
Customize the icon for the Browse Catalog button
-
Open the
<SRC_root_folder>\asset\icons
folder. -
Replace
browseClose.png
andbrowseOpen.png
with your images.Note You need to keep the original file name and format unchanged.
-
-
Enable the font.css style.
- Open the
<SRC_root_folder>\secure\configuration\manifest.xml
file. - Perform the following configuration.
<!-- <swfStyles>style.swf</swfStyles> <swfResources>panel.swf</swfResources> --> <cssStyles>font.css</cssStyles> <imageResources>image.zip</imageResources>
- Open the
-
Restart the SRC server.