Add a Launch a URL rule

Applies to User roles: System Administrator

Implementer

This rule enables you to launch a remote web address by using its uniform resource locator (URL). This rule helps you to integrate Service Manager with other products.

To add a Launch a URL rule, follow these steps:

  1. In the System Navigator, click Tailoring > Process Designer > Rule Sets.
  2. Click Search to open the Rule Set form, and then select the rule set to which you want to add the rule.

    Note You can edit user-defined rule sets only. Out-of-box rule sets are labeled as Micro Focus Proprietary and cannot be modified.

  3. Click Add Rule to open the Select Rule Type page, and then click Launch a URL.
  4. Type a description in the Rule Description field.
  5. Click Edit to add conditions to the rule.

    Note If you do not specify a condition, the value defaults to Always.

  6. In the URL field, type the URL address of the remote resource that you want to launch, and then click OK.

Related topics

Process Designer
Process Designer security model
Create a rule set