Find Solution

Find Solution enables you to find information in the Knowledge Base. Use Find Solution to input, retrieve, and flag information for specific importance. You can use fields that are predefined in the link file when you create a Find Solution query.

Edit queries for Find Solution

Find solution enables you to find information in the Knowledge Base. You can use fields that are predefined in the link file when you create a Find Solution query. For information on understanding links, including how to add or modify a link, see the related topics.

To edit queries for Find Solution:

1. Click Tailoring > Database Manager.

2. Type link in the Form field, and then click Search.

   Service Manager displays a list of all forms named link.

3. Double-click the form link.

4. In the Name field, type kn, and then click Search.

   A list of all link records that begin with kn opens.

5. Select a link record.
6. Open the More Actions menu and choose Select Line.
7. Edit any field to change the query. For example:
   
   

   Field	Data
   Field (From/Source)	Unique key in core file.
   File (To/Target)	Name of the table Service Manager should fill from or to.
   Field (To/Target)	Unique key in change file.

   
   
8. Save the query.
9. Click Back to exit.

Related topics

IR Expert
Special considerations for using IR Expert
IR Expert scirexpert file
Updates to IR files
Customizing IR Expert for foreign languages
Database dictionary and IR Expert
IR keys and non-IR keys
How IR Expert evaluates documents for relevance
Creating an IR file
Access IR Expert
Load data files with IR Expert keys
Start IR Asynchronous mode