Create an inactive database dictionary record

This procedure assumes the Service Manager system does not have table create-alter-drop-rights to the RDBMS system. If your system does have table create-alter-drop-rights to the RDBMS system, then Service Manager automatically creates any necessary tables, columns, and indexes required by your database dictionary records.

We recommend you enable the option to create DDL to provide to your RDBMS administrator. You can then activate the database dictionary record after your RDBMS administrator has created the tables and columns specified in the DDL.

Note: You must use the Windows client whenever you need to add a new field/key to a database dictionary table.

To create an inactive database dictionary record:

1. Log in to the Service Manager system with a system administrator account.
2. Click Tailoring > Database Dictionary.
3. Type the table name in the File Name field, and then click New.
4. In the Fields tab, click New Field/Key to add one field for each RDBMS column you want to add.
5. In the Keys tab, click New Field/Key to add a unique key to the database dictionary record.

6. Click OK.

   Service Manager creates the database dictionary record and maps each field to a null table alias.

The database dictionary record remains inactive until you activate it and remap the fields to actual RDBMS tables and columns.

Activate a database dictionary record

This procedure assumes the Service Manager system does not have table create-alter-drop-rights to the RDBMS system, and that you have not already created a database dictionary record for this change. If your system has table create-alter-drop-rights to the RDBMS system, then Service Manager automatically creates any necessary tables, columns, and indexes when you create a database dictionary record. If your Service Manager system does not have RDBMS table create-alter-drop-rights, we recommend you create the database dictionary record first and provide DDL to the RDBMS administrator to implement the necessary changes. The Service Manager administrator can then use this procedure to activate the database record when the RDBMS tables and columns become available.

To activate a database dictionary record:

1. Log on to the Service Manager system with a System Administrator account.
2. Click Tailoring > Database Dictionary.

3. Type the existing database dictionary record name in the Filename field, and then click Search.

   The database dictionary record opens.

4. Click the More Actions and choose Activate Nulltable Rows to have the Service Manager server log in to the RDBMS and check for new columns in the SQL tables that match the fields in database dictionary record.

   Service Manager automatically displays the new field mappings in the database dictionary record.

5. Click OK to save the database dictionary record.

Related topics

Database dictionary
Database dictionary records
Data persistence
Enable DDL logging of database dictionary changes