Incident Management events

Event Event
type
Description
epmosmu input This event opens an incident from a call.
epmosmu output This event writes the record after an incident opens from a call.
pmc input This event closes an incident if filter criteria are met. It uses the same path as manually closing the operation.
pmc output This event writes after an incident is closed.
pmo input This event opens an incident if filter criteria are met. It uses the same path as manually opening the incident.
pmo output This event writes after an incident is opened.
pmu input This event updates an incident if filter criteria are met. It uses the same path as manually updating the incident.
pmu output This event writes after an incident is updated.

You can use event registration to view the details of each registered event, which are stored in the eventregister table.

View registered events