Troubleshooting

Widgets do not support Dynamic View Dependencies (DVD)

Issue

Some widgets on the forms do not support the Dynamic View Dependencies (DVD) feature of Forms Designer. How to solve this problem?

Solution

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

In the following example, the chm.subform.activity form has the New Update Type field using the DVD feature as illustrated below:

Since the current version of Service ManagerMobile Applications does not support the DVD feature, change the properties of Value List, Value List Condition and Display List as below to avoid using the DVD feature:

Property	Old Value	New Value
Value List	Null	$G.cm.activity.type
Value List Condition	select("activity.name","activitytype","table","cm3r","visible", "YES")	Null
Display List	Null	$G.cm.activity.type.local

Property

Old Value

New Value

Value List

Null

$G.cm.activity.type

Value List Condition

select("activity.name","activitytype","table","cm3r","visible",
"YES")

Null

Display List

Null

$G.cm.activity.type.local