Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
Startup parameter: servertz
Startup parameters change the behavior of the Service Manager server. You can always set a startup parameter from the server's operating system command prompt.
Parameter
servertz
Description
Defining this parameter causes server processes to use the listed time zone. The Service Manager server only uses this time zone value if it cannot find time zone information in the user's operator record or in the System Wide Company Record. Typically, only external processes such as SCAUTO, SCBUTIL, and JavaMail use this time zone entry.
Valid if set from
Server's operating system command prompt
Initialization file (sm.ini)
Requires restart of the Service Manager server?
Yes
Default value
None
Possible values
Time zone name in the tzfile table
Example usage
Command line: sm -httpPort:13080 -servertz:US/Pacific
Initialization file: servertz:US/Pacific
Related topics
System parameters
Enter a parameter in the sm.ini file
Regional settings parameters
