Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
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| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- System security
- Encryption of configuration file settings
- Encryption of operator passwords
- Encryption of client keystore passwords
- Randomly generated master keys
- Inactivity timer
- Lockout feature
- System quiesce: Login restrictions
- Mandanten file security
- Multicompany mode
- Script utilities
- Security tables
- Secure Sockets Layer (SSL) encryption and server certificates
- Support of the HTTP Strict Transport Security protocol
- Trusted sign-on
- Common Access Card (CAC) sign-on
- SAML Single Sign-On
- FIPS mode
- Tokenization
Encryption of client keystore passwords
Service Manager supports encryption of keystore passwords in the Windows and web clients.
Windows client
The Windows client keystore password that you enter in Window > Preferences > Micro Focus Service Manager > Security is automatically encrypted and stored in the following file:
<Your user workspace dir>\ServiceManager\workspace\.metadata\.plugins\org.eclipse.core.runtime\.settings\com.hp.ov.sm.client.eclipse.base.prefs
Limitation
If you have installed one or multiple instances of the Windows client earlier than version 9.34.p2 on the same host, after you install the SM 9.61 Windows client on the same host and put all the instances into alternate use, you may have problems with the Use SSL Encryption option or the Use Trusted Sign-on connection option. Therefore, we strongly recommend you to uninstall all other Windows client instances before you install the Service Manager9.61 Windows client. If you still have problems with the Use SSL Encryption option or the Use Trusted Sign-on connection option after you upgrade your Windows client (for example, you may roll back to an earlier version and then upgrade Service Manager to version 9.61), you need to update the com.hp.ov.sm.client.eclipse.base.prefs file. To do so, follow these steps:
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Open the following preference file with a text editor:
<your home folder>\ServiceManager\workspace\.metadata\.plugins\org.eclipse.core.runtime\.settingssettings\com.hp.ov.sm.client.eclipse.base.prefs
For example, your home folder can be C:\Users\<your username>.
- Modify the value of the safePassword parameter from true to false, or delete this parameter.
- Save and close the file.
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Restart the Windows client.
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Navigate to Window > Preferences > Micro Focus Service Manager > Security, and re-enter the client keystore password.
Web client
The keystorePassword parameter has been removed from the web tier configuration file (web.xml) since version 9.34p2, and you must enter your web client keystore password in a webtier.properties file that is located in the following folder:
<Customize-Folder>/config/webtier.properties (where <Customize-Folder> is the folder specified in the customize-folder parameter in the web.xml file.)
Tip You can use the <Webtier>/WEB-INF/webtier.properties file as a template for your <Customize-Folder>/config/webtier.properties file.
When the web application server is started, Service Manager changes this value to an encrypted string. The following steps describe how you set a new or update an existing web client keystore password.
To set a web client keystore password using the <Customize-Folder>, follow these steps:
- Make sure the customize-folder parameter is configured in the web tier configuration file (web.xml).
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Create a webtier.properties file in the <Customize-Folder>/config directory.
Note Make sure the web application server has read/write access to this directory.
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Open the file in a text editor, and add the following line to the file:
keystorePassword=< your keystore password in clear text format> - Save and close the file.
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Restart the web application server.
The password you entered is now encrypted. In the meantime, Service Manager adds the following line to the webtier.properties file:
safePassword=true
To update an existing keystore password of the web client, follow these steps:
- Stop the web application server.
- Open the webtier.properties file with a text editior.
- Modify the value of the safePassword parameter from true to false, or delete this parameter.
- Modify the value of the keystorePassword parameter to a new password.
- Save and close the file.
- Restart the web application server.
Related topics
