Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Setting Windows client preferences from the server
You can define global Windows client preferences from the sm.ini file available in the RUN folder of your Service Manager server installation. The client parameters you define in this file override any individual client preferences. You must have administrative access to the server operating system to set Windows client preferences using client parameters.
Set Windows client preferences from the server
You must have administrative access to the server operating system to use this procedure.
To set Windows client preferences from the server:
- Review the list of client parameters for Windows clients and determine which parameters you want to define from the server.
- Open the sm.ini file in a text editor.
This file is located in the RUN folder of your Service Manager server installation. - Add or edit the client parameters for Windows clients.
- Save the file.
All Windows clients that log in to the Service Manager server use the new client parameters you defined.
Related topics
