Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
Applying the out-of-box patch
Once you have set up a copy of your production system, you must first upgrade the Service Manager client and server to the required minimum version. Do not upload the data files when installing the new server.
Follow these steps to apply the out-of-box patch to a copy of your production system:
- Have all users log out of the server.
-
Prevent users from logging into your Service Manager server by running the quiesce command from the operating system’s command prompt.
sm -quiesce:1
- Open the sm.ini file. By default, the file is located on the Service Manager server in the C:\Program Files (x86)\Micro Focus\Service Manager\Server\RUN folder.
- Add
sessiontimeout:60andir_disable:1to this file, and then save your changes. -
Navigate to the directory where
application-9.61.00xx-patchrel.zipis located on the server. - Uncompress
application-9.61.00xx-patchrel.zipinto the directory on the server where the production copy resides. - From the Windows client, log on to your Service Manager server as a system administrator.
- On the Service Manager toolbar, select Window > Preferences.
- Clear the Client side load/unload check box and click OK.
- Restart the Service Manager Windows client.
- Go to System Administration > Ongoing Maintenance > Upgrade Utility > Apply Upgrade.
-
Enter the fully qualified path in
SM9.60-9.61, and then click Next.The path must be relative to the server, instead of to the client computer, if the client is not installed on the same machine as the server.
The Applications Patch Manager displays the current version of your applications and the version that will result after you apply the patch.
-
Confirm that the source and target versions listed match your current production system and the applications patch version, and then click Next to apply the patch.
When the Applications Patch Manager finishes applying the patch, it displays a message indicating that your system was successfully updated.
-
Click Finish.
You will be disconnected from your Service Manager server.
- Restart the Service Manager server.
