Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- Troubleshooting SOAP API
- Debugging
- Error messages
- Failure of the WSDL2JS utility
- Testing your WSDL with a SOAP UI
- Running Web Services on a dedicated port (servlet)
- Troubleshooting a Web service that is behind a closed firewall
- Max sessions exceeded in Web Services
- Troubleshooting HTTP socket connections
- Debugging SOAP errors
- Web Services client unable to connect
- Calling external web services with SSL fails
Running Web Services on a dedicated port (servlet)
To create a separate servlet within a horizontally or vertically scaled Service Manager system, add the debugnode parameter to the dedicated servlet container. The debugnode parameter stops the load balancer from distributing client load to this node. This can be used to set up a dedicated servlet for tracing and logging without adding an uncontrollable amount of load to that servlet. Another use is to create a dedicated servlet for a special purpose within the scaled solution. As an example, refer to the following sm.cfg file:
#load Balancer Port sm -loadBalancer -httpPort:13080 #Ports for loadBalanced Connections sm -httpPort:13081 -httpsPort:13082 sm -httpPort:13083 -httpsPort:13084 sm -httpPort:13085 -httpsPort:13086 #Port for Web Services sm -httpPort:13087 -debugnode
Current limitations of running Web Services through the load balancer:
- The HTTP 307 redirect is not fully compliant with the specifications which can affect Web Services integrations through the Service Manager Load Balancer. The workaround is to connect directly to one of the Service Manager Application server servlets.
- Web Services through the Service Manager Load Balancer are not possible when SSL is enabled on the server.
- Web Services through the Service Manager Load Balancer are not possible for Web Services clients that can't handle a redirect.
