Troubleshoot > Troubleshooting Automated Service Modeling > Troubleshooting ASM - References

Troubleshooting ASM - References

This section provides instructions for some of the solutions mentioned earlier.

Add an IP Range to the Ranges Setting

  1. Go to Data Flow Probe Setup > Domains and Probes pane > Domains and Probes root node > a domain > Data Flow Probes > a Data Flow Probe.
  2. In the Ranges pane, click New Range .
  3. Provide the necessary information on the New Ranges dialog box, and then click OK.

Discover Load Balancers

  1. Run the Host Connection by SNMP job.
  2. Run one of the following jobs depending on the type of the load balancer:

    • F5 BIG-IP LTM by SNMP
    • Alteon application switch by SNMP
    • Cisco CSS by SNMP

Add or Edit Credentials

  1. Go to Data Flow Probe Setup > Domains and Probes pane > Domains and Probes root node > a domain > Credentials > a protocol.
  2. In the right pane, perform one of the following actions to add or edit an entry:

    • To add a new connection detail, click Create new connection details for selected protocol type.
    • To edit an existing credential, select the entry and then click Edit connection details for selected protocol type.
  3. Provide the information on the dialog box that pops up, and then click OK.

Edit the portNumberToPortName.xml File

  1. Go to Data Flow Management > Adapter Management.
  2. Click the Search button , and then search for portNumberToPortName.xml.
  3. Edit the portNumberToPortName.xml file, and then click Save.

Add or Edit Application Signatures

  1. Go to Data Flow Management > Adapter Management.
  2. In the Resources pane, select Host_Resources_By_TTY > Adapters > TTY_HR_All.
  3. In the Adapter Definition tab > Global Configuration Files section, select applicationsSignature.xml and then click Edit .