Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Universal CMDB11.0

Troubleshoot > About Troubleshooting Configuration Management System > About Log Files > Data Flow Probe Log Files

Data Flow Probe Log Files

Data Flow Probe logs store information about job activation that occurs on the Probe Gateway and Probe Manager. The log files can be accessed from the following location:

C:\UCMDB\DataFlowProbe\runtime\log

Note Alternatively, to access the Data Flow Probe's log files, log in to the JMX console (https://localhost:8453) and, from the main page, select the GeneralUtils mbean. Activating the executeLogGrabber function zips all the Data Flow Probe's log files. Save the .zip file locally on your client machine.

General Logs

WrapperProbeGw.log	Records all the Probe's console output in a single log file. Levels: Error. Any error that occurs within the Probe Gateway. Information. Important information messages, such as the arrival or removal of a new task. Debug. N/A Basic Troubleshooting: Use this file for any Probe Gateway problems to verify what occurred with the Probe Gateway at any time as well as any important problems it encountered.
probe-error.log	Summary of the errors from the Probe. Levels: Error. All errors in the Probe components. Information. N/A Debug. N/A Basic Troubleshooting: Messages from the Probe's infrastructure only.
wrapperLocal.log	When running the Probe in separate mode (that is, the Probe Manager and Probe Gateway are installed on separate machines), a log file is also saved to the Probe Manager. Levels: Error. Any error that occurs within the Probe Manager. Information. Important information messages such as received tasks, task activation, and the transferring of results. Debug. N/A Basic Troubleshooting: Use this file for any Probe Manager problems to verify what occurred with the Probe Manager at any time as well as any important problems it encountered.
postgresql.log	Displays database related error during the installation. Note If this log is empty, check in the Event Viewer logs.
pg_upgrade.log	Shows the running details of the pg_upgrade.bat script, including the details about PostgreSQL upgrade and table splitting. The log does not appear in the log folder by default. It appears only when you manually run the pg_upgrade.bat script or may appear when you select the upgrade option during probe installation. Levels: Error. Any error that occurs when PostgreSQL upgrade or table splitting fails. Information. Shows the console output and suggestions when it fails. Debug. N/A Basic Troubleshooting: Check this log file when PostgreSQL upgrade or table splitting fails.
probe_upgrade_conf_merge.log	Shows the related information when probe upgrader merges configuration files. Levels: Error. Any error that occurs when merging configuration files. Information. Shows the console output of normal information. Debug. N/A Basic Troubleshooting: Check this log file when the probe upgrade fails.
probe_auto_upgrade.log	Shows the related information when the probe auto upgrade agent upgrades a probe. It shows in the C:\UCMDB\DataFlowProbe\runtime\log\probeUpgradeLogs\<source_version>to<target_version> folder. For example: C:\UCMDB\DataFlowProbe\runtime\log\probeUpgradeLogs\10.32to11.0. This log file is also sent to the UCMDB server and shows as <domain_name>_<probe_name>_auto_upgrade.log in the C:\UCMDB\UCMDBServer\runtime\log\probeUpgradeLogs\<source_version>to<target_version>\failed\|success folder. Levels: Error. Any error that occurs when the probe auto upgrade agent upgrades a probe. Information. Shows the console output of normal information. Debug. N/A Basic Troubleshooting: Check this log file when the probe auto upgrade fails.

Probe Gateway Logs

probeGW-taskResults.log

Records all the task results sent from the Probe Gateway to the server.

Levels:
- Error. N/A
- Information. Result details: task ID, job ID, number of CIs to delete or update.
- Debug. The ObjectStateHolderVector results that are sent to the server (in an XML string).
Basic Troubleshooting:
- If there is a problem with the results that reach the server, check this log to see which results were sent to the server by the Probe Gateway.
- The results in this log are written only after they are sent to the server. Before that, the results can be viewed through the Probe JMX console (use the ProbeGW Results Sender MBean). You may have to log in to the JMX console with a user name and password.

probeGW-tasks.log

Records all the tasks received by the Probe Gateway.

Levels:
- Error. N/A
- Information. N/A
- Debug. The task's XML.
Basic Troubleshooting:
- If the Probe Gateway tasks are not synchronized with the server tasks, check this log to determine which tasks the Probe Gateway received.
- You can view the current task's state through the JMX console (use the Discovery Scheduler MBean).

Probe Manager Logs

probeMgr-performance.log

Performance statistics dump, collected every predefined period of time, which includes memory information and thread pool statuses.

Levels:
- Error. N/A
- Information. N/A
- Debug. N/A
Basic Troubleshooting:
- Check this log to investigate memory issues over time.
- The statistics are logged every 1 minute, by default.

probeMgr-adaptersDebug.log

Contains messages that are created following a job execution.

Discovery Rules Engine Log Files

normalization.audit.log

Logs information about the processing of the Discovery Rules Engine.

Levels:
- Error. N/A
- Information. Audits the number of element processed and the number of CIs that were changed.
  
  Example:
  
  Normalization (OSHV: 8 elements) (Time: 125 ms) (Modified CIs: 1)
- Debug. N/A

normalization.log

Logs detailed information about the processing of the Discovery Rules Engine, enabling you to trace detailed information of the Discovery Rule Engine process.

Levels:
- Error. All discovery rule processing errors.
- Information. Logs all levels of information about the processing of the Discovery Rules Engine.
- Debug. Logs mainly for debugging purposes.
Basic Troubleshooting. Check this log when you need to analyze why a CI was not enriched by the Discovery Rules Engine.

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