Configure the BSM Health Indicator (for the Monitoring Widget)

To use the Monitoring widget (as described in Monitoring Widget), you perform the following configurations:

1. Synchronize the CMS and BSM:

   1. In UCMDB, go to Data Flow Management > Integration Studio.

   2. Create a new integration point with the following settings:

   • Integration name. BSM synchronization

   • Adapter. BSM

   • Hostname. BSM hostname

   • Port. BSM host port

   • Credentials. Choose ‘generic protocol’

   • Push Back IDs. Choose ‘enabled’

   3. Save the integration point and invoke synchronization.

2. Create the BSM KPI Adapter Integration Point:

   1. In UCMDB, go to Data Flow Management > Integration Studio.

   2. Create a new integration point with the following settings

   • Integration name. BSM Kpi Adapter

   • Adapter. BSMKpiAdapter

   • Hostname. BSM hostname (use only FQDN)

   • Port. BSM host port

   • Credentials. Choose ‘generic protocol’

   • Customer ID. Enter the Customer ID

   3. Select the Kpi and KpiObjective checkboxes and save the integration point.

   Note The BSM KPI Adapter is deployed on the UCMDB server upon initial login to the CMS UI. This triggers deployment of content and makes it available for configuration on the UCMDB server.

3. Specify Data Over Time settings:

   1. In BSM, go to Admin > Service Health.
   2. On the CI Indicators tab, select a view that contains one or more CIs with KPIs.
   3. Select one or more CIs in the upper pane (that have the KPIs you want to view in the Monitoring widget).
   4. In the CI Data pane at the bottom of the screen, select the Save KPI data over time for the selected CIs checkbox.