Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Configuration Management System (CMS)2018.05

Model a Business Service Starting from a Specific Entry Point

This section introduces how to model a business service starting from a URL and from a Running Software CI.

Starting from a URL

In the Service Modeling tab, click .
From the Choose Application Type drop-down list, select URL Entry Point.
In the IP-Port Entry Point field, enter the address that is the starting point for the discovery activity.
Click Check URL Availability to verify that the address is available.

To further refine the model that will be created, you can click More Properties (optional) and define the following:

Field	Description
Name	Enter a name for the service model. For template-based models, a predefined name is assigned, consisting of the name of the CI on which the model is based and the type of the service.
Owner	Select an owner from the drop-down list. This list includes all CIs connected to the business service CI type with an Ownership relationship.
Stakeholders	Select a stakeholder from the drop-down list. This list includes all CIs connected to the business service CI type with a Usage relationship.
Business Criticality	Select the desired business criticality from the drop-down list. This attribute of the CI type indicates the relative importance of the service to the business. For more information, see "CI Type Manager Page" in the Modeling section of the UCMDB Help.
Type	Select a CI type from the drop-down list. By default, the BusinessApplication type is selected. This CI type represents the service on which the Service Model is based. Only CI types that have the SERVICE_MODEL qualifier assigned in the CI Type Manager in UCMDB appear in this drop-down list and can be used to model services.
Description	Enter an optional description for the model.
Category	Select a category for the model. Possible categories might be Draft, Test, Development, or Production.

When you are finished, click . This runs the service discovery activity in UCMDB (which is automatically created when you model a service) to discover the actual CIs that comprise the business service.

When you model a business service starting from a URL, the URL protocol of the Entry Point URL is http:// or https://.

You can model a business service starting from a Running Software CI.

To do this, follow these steps:

Search for the Running Software CI that you want to use as the starting point.
In the search result, hover the mouse over the Running Software CI, click the icon, and then click Create Service Model.

The Create Service Model page opens, and the IP-Port Entry Point drop-down list shows all the related IpServiceEndpoint of the Running Software CI.

Note If the Running Software CI does not have any related IpServiceEndpoint CI, the Create Service Model page does not open and the following message pops up:

Service Discovery activity creation failed. Running software Ip-Port Entry Point not found.
(Optional) Select an IP-Port entry point or type in a new IP-Port entry point.

By default, the IP-Port Entry Point field uses the most possible IP and port from all the related IpServiceEndpoint CIs. However, this value may be incorrect. In this case, you need to perform this step to specify the correct IP and port.
Click .

When you model a business service starting from a Running Software CI, the URL protocol of the Entry Point URL is rs://.