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Micro Focus Universal CMDB Configuration Manager Overview

Configuration Management is the ITIL V3 process responsible for the organization's single source of information for the IT which supports the business (the CMS - Configuration Management System). It ensures that there is a complete and accurate picture of the IT infrastructure and software, thus improving the quality of most ITIL processes and better facilitating business decision-making. In addition, Configuration Management ensures the health of the organizational IT, in order to minimize disruptions to the business.

Micro Focus Universal CMDB Configuration Manager (Configuration Manager) provides the tools to help the system manager better control the CMS data. It focuses primarily on analyzing and controlling the data in the CMS, as the ITIL v3 directs. Configuration Manager provides an environment for controlling the CMS infrastructure, which encompasses many data sources and serves a variety of products and applications.

Configuration control ensures that there are adequate control mechanisms over CIs while maintaining a record of changes to CIs, versions, location and custodianship/ownership. Control of the physical or electronic assets and components of the infrastructure ensures that the configuration data is aligned and up to date with the physical world.