Reconciliation

When using the Generic Adapter framework to populate or federate data, the CIs must always have the required reconciliation data in order to be accepted into UCMDB. When populating CI types such as Running Software that require a container CI type, always make sure to populate the needed container fields (for example, root_container_name and product_name) and the container CI (for example, Node). To populate CIs that depend on a root container, the CI, its root container, and the link between them must be created in the same step (either with explicit link population or auto-complete link population between the two CIs).

In addition, when mapping the populated/federated CIs, consider mapping the global_id attribute, as that will greatly aid the UCMDB reconciliation engine and should guarantee the exact CI reconciliation.