Changing the Universal CMDB Server Service User

On a Windows platform, the Universal CMDB service, which runs all Universal CMDB services and processes, is installed when you run the Server and Database Configuration utility. By default, this service runs under the local system user. However, you may need to assign a different user to run the service (for example, if you are using NTLM authentication).

The user you assign to run the service must have the following permissions:

• sufficient database permissions (as defined by the database administrator)
• sufficient network permissions
• administrator permissions on the local server

To change the service user:

1. Disable Universal CMDB through the Start menu (Start > All Programs > UCMDB > Stop Universal CMDB Server) or by stopping the Universal CMDB Server service. For details, see the section describing how to start and stop the UCMDB Server Service in the Administer section of the UCMDB Help
2. In the Windows Services window, double-click UCMDB_Server. The UCMDB_Server Properties (Local Computer) dialog box opens.

3. Click the Log On tab.

   

4. Select This account and browse to choose another user from the list of valid users on the machine.
5. Enter the selected user’s Windows password and confirm this password.
6. Click Apply to save your settings and OK to close the dialog box.
7. Enable Universal CMDB through the Start menu (Start > All Programs > UCMDB > Start Universal CMDB Server) or by starting the Universal CMDB Server service. For details, see the section describing how to start and stop the UCMDB Server Service in the Administer section of the UCMDB Help.