Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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CI Conditional Search Dialog Box
This dialog box enables you to search for CIs by attribute conditions, by related CIs, and by attribute conditions of related CIs.
To access | In the CI Selector, select the Advanced tab in Search mode and click the ellipsis button next to CI Conditional Search. |
See also | CI Selector Overview |
User interface elements are described below:
UI Element (A-Z) | Description |
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Attribute name |
Select an attribute from the drop-down list. Note If you select Display Label from the Attribute name list, the operator Like ignore case does not appear in the Operator list since a Display Label Like ignore case condition can be added using the CI name/Related CI Name. |
CI Name | Enter a CI name for which to search. |
CI Type |
Click the ellipsis button to select a CI type from the tree. |
Integration Points |
If you want to run your search over federated CIs also, click the ellipsis button to select the target integration points for the CIs. Note If you select a disconnected integration point for your search, an error message appears when the search is run, asking if you want to see local search results. |
Operator | Select an operator from the drop-down list. |
Related CI Name | Enter the name of a related CI for the search. |
Related CI Type |
Click the ellipsis button to select a CI type from the tree for a search by related CI. |
Relationship Type |
Click the ellipsis button to select a relationship from the tree for a search by related CI. |
Search by CI conditions |
Select the check box to run a search for CIs with the specified conditions. Each row represents an attribute condition that you specify. Use the And/Or column and the Brackets columns to link multiple conditions. Select NOT if you want the condition statement to do the opposite of what is defined. In this way, you can construct a more precise logical statement to generate the required results. Add attribute condition. Adds an attribute condition row. Select the attribute name, operator, and value to define the attribute condition. Delete selected row. Deletes the selected attribute condition. Move selected row up. Moves the selected row up. Move selected row down. Moves the selected row down. . Show Criteria. Displays the criteria of the selected condition in a pop-up dialog box. |
Search by related CI conditions |
Select to run a search for CIs related to CIs with the specified conditions. Note If you select Display Label from the Attribute name list, the operator Like ignore case does not appear in the Operator list since a Display Label Like ignore case condition can be added using the CI name/Related CI Name. |
Search by related CI criteria | Select to run a search for CIs related to the specified CIs or CI types. |
Value | Enter a value for the attribute condition. |
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