Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Configuration Management System (CMS)2018.05

Use > Modeling > Modeling > CI Type Manager > CI Types Overview

CI Types Overview

A configuration item (CI) can represent hardware, software, services, business processes, or any component of your IT infrastructure. CIs with similar properties are grouped under a CI type (CIT). Each CIT provides a template for creating a CI and its associated properties.

Every CI must belong to a CI type. The following are the main categories of CITs:

Business Element. CITs that correspond to the logical elements of your business, such as processes and organizational groups.
IT Process Record. CITs that correspond to changes that occur in your IT infrastructure.
Monitor. CITs that handle incoming metrics collected from your business universe.
Location. CITs that correspond to the location of devices and business organizations or people supporting a function.
Party. CITs that correspond to an active entity such as a person or organization.
CI Collection. A logical collection of CIs.
Infrastructure Element. CITs that correspond to the physical elements (hardware and software) installed in your business environment.

The CITs are arranged in a tree structure under these categories in the CI Types pane. You can browse the CI Type model by expanding the tree in the CI Types pane. The CIT selected in the left pane is displayed in the topology map along with all the potential valid relationships to other CITs.

You can also define new CITs to match your business needs. For details on defining new CITs, see Create Configuration Item Type/Relationship/Calculated Relationship Wizard.

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