What's New in Content Pack 18

This section provides information about new features and enhancements to Content Pack 18.

Automated Service Modeling

• The Automated Service Modeling (ASM) feature has the following improvements:

  • Stronger ASM solution. Two approaches (through monitoring the TCP communication and parsing configuration files) are available and are seamlessly integrated to discover the "next-hop".
  • Faster top-down discovery. With CP 18, service discovery is faster than the previous version of ASM.
  • Easier discovery troubleshooting. Clearer error messages provide more information to assist troubleshooting.
  • Cleaner service map display. The service map only displays Running Software, and no longer displays folded application resources.

• Now the parent of the ConsumerProvider relationship is Usage, instead of Dependency.

  Note You will see this change if you upgrade UCMDB to 10.22 (or later) first and deploy CP 18 after.

  If you deploy CP 18 first and upgrade UCMDB to version 10.22, the parent of the ConsumerProvider relationship is still Dependency. In this case, click here for the workaround.

Discovered Operating Systems

Added support for discovery and inventory (including agent support) for the following operating systems:

• Apple Mac OS X 10.11

• Red Hat Enterprise Linux (RHEL) 7.1

• Ubuntu Server/Desktop 15

Discovered Applications

Added support for discovering the following applications:

• IBM HMC 8
• Microsoft SQL Server 2012 SP2

• NetFlow v10 (IPFIX)

• Oracle 12c RAC

New Discoveries

Added support for the following discovery:

• OpenStack Discovery

  Added the OpenStack by Web Services job to discover projects, compute resources, networks, storage and other details on an OpenStack using the HTTP protocol.

• Docker Discovery

  Added the Docker Discovery by Shell job to discover the Docker topology by connecting to the Docker Host.

• A10 vThunder Load Balancer Discovery

  Added the A10 vThunder by SNMP job to discover A10 vThunder load balancers and all related CIs.

• Cisco ACE Load Balancer Discovery

  Added the Cisco ACE by SNMP job to discover Cisco ACE load balancers and all related CIs.

New Jobs

Added the following new jobs:

• Manual UriEndpoint Discovery job to discover UriEndpoint CIs with the data configured in UriEndpointConfiguration.xml. If the UriEndpoint CIs are for the OpenStack Discovery, you must configure type to openstack in UriEndpointConfiguration.xml as follows:

  <uri-endpoint>
      <url>http://<IP or hostname>:5000/v2.0</url>
      <type>openstack</type>
  </uri-endpoint>

• Thin Clients MAC-based Detection job to discover Wyse thin client devices.

  The nature of this job is to report a Node CI when you have a MAC address from switches or routers that belongs to the Client IP range and the MAC address contains the prefix 008064 (which means that is the Wyse thin client). This job is created to cover the gap between DDMI and Universal Discovery.

  This job runs on top of data present in the Data Flow Probe database. The precondition is that the input data are only IP addresses of the Client range type. The IP MAC Harvesting by SNMP job must run before the Thin Clients MAC-based Detection job in order to take effect.

• Report Linux with Duplicated MAC Layer2 job for the Layer2 discovery, which is a post-processing job running on the top of results collected on the Data Flow Probe File System by the Layer2 Topology VLAN-based by SNMP job.

  This job triggers on Linux boxes that have interfaces with the same MAC and share the VLAN-enabled interface name notation, for example, <iface name>.<vlan id>@<iface name>.

  When this job is enabled, and then according to each Node’s interface, the job will look for the saved Layer2-related data on the File System and report a Layer2 CI by setting all available reconciliation Interface CIT attributes, thus resolving the “Multiple Match” issue.

Integrations

• Added the multi-tenant support in the Asset Manager (AM) Generic Adapter.

• Added support for integrating the following applications:

  • HP Network Automation (NA) 10.11
  • HP NNMi 10.10
• Enhanced the Troubleshooting section of ServiceNow Integration.

• Added support for the Insert Multiple API function of ServiceNow, which can accelerate the push integration.

Others

• Enhanced the Inventory Discovery by Manual Scanner Deployment job to use Application Signature to report the running software.

  Added a parameter discoverRunningSW to the Inventory Discovery by Manual Scanner Deployment job, which is the same as that of the Inventory Discovery by Scanner job, to control which running software should be reported.

• Enhanced the SMI-S discovery by adding relationships among Logical Volume, Storage Pool, Fibre Channel, ISCSI Adapter, Physical Volume and so on for the HP 3PAR's TPD and EMC's namespaces.

• Enhanced the ICMP ping DLL performance for the Range IPs by ICMP job by improving the bulkSize, retryDiscover, and timeoutDiscover parameters. Now the ICMP ping DLL can asynchronously ping multiple IP addresses at one system call, which improves the ping efficiency, and the timeout is for all the IP addresses in one ping action instead of only for one IP address. For more details, see Discovery Modules.

• The Inventory Discovery by Scanner job can discover Citrix XenApp native installed applications by Citrix Receiver Client now. The application's OS Installed Application Package Type is Citrix XenApp. However, currently the Software Utilization function of the job does not support Citrix XenApp native installed applications.

  Note  

  • You need to add your own Package Rules in the User SAI to recognize the Citrix XenApp package.
  • This feature works only with UCMDB 10.22 because the XML Enricher and the SAI Editor do not support the Citrix XenApp package type in older UCMDB versions.

• Created a new CI type (CIT) Oracle Data Guard and identification rule in the UCMDB class model. Now the Oracle Topology by SQL job reports Oracle Data Guard as Oracle Data Guard CIT instead of Oracle RAC CIT.

• Added a new job parameter configFiles in the Apache Tomcat by Shell job, which can set the full path to Tomcat server.xml. The full path is separated by commas.
• Added a new job parameter reportCPUs in the IBM Virtualization by Shell job to provide a capability to manipulate the CPU reporting flow.
• Added a new job parameter reportLayer2connection in the VMware ESX Topology by VIM and VMware vCenter Topology by VIM jobs, which decides whether to report Layer2 Connection.