Supported CITs

The following CIs and their relationships are supported out-of-the-box for push integrations:

  • Apache Tomcat

  • Apache

  • DB2

  • ESX Server

  • Host

  • IIS Web Server

  • Interface

  • Ip Address

  • JBoss AS

  • MySQL

  • Net Device

  • Oracle

  • SQL Server

  • Switch

  • Unix Server

  • Weblogic AS

  • WebSphere AS

  • Windows Server

Pushing Additional CITs

To push additional CITs, these CITs should be added to the mapping file. For details, see the Developer Reference section of the UCMDB Help.

Pushing additional CI Types requires corresponding JAR files to be generated using the WSDL URL for each CI Type. The WSDL URL can be generated using information from the Direct Web Services section at:

http://wiki.service-now.com/index.php?title=SOAP_Web_Service.

The resulting JAR files should be placed in the following directory on the UCMDB Data Flow Probe server:

<DataFlowProbe_Home>\runtime\probeManager\discoveryResources\Service-Now\

Note JAR files should be re-generated following CI Type updates in ServiceNow.

JAR files may be generated using WSDL2JAVA or other similar utilities. An example using this utility is at :

http://roseindia.net/webservices/axis2/axis2-client.shtml.

For CIs containing reference fields, the target data type of the attribute being mapped to a reference field should be set to the name of the reference table. For example, to populate the Manufacturer field on a Windows Server CI, the data type should be the reference table name core_company as shown below: