Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Learn about Widgets
- Automation Widget
- Business Widget
- Change Request Widget
- Defects Widget
- Dependent Services Widget
- Discovery Progress Widget
- Dynamic Widgets
- Environment Widget
- Get Related Widget
- History Widget
- Impact Simulation Widget
- Incidents Widget
- Monitoring Widget
- Policy Widget
- Problems Widget
- Properties Widget
- Security Widget
- Stakeholder Widget
- Storage Widget
Dependent Services Widget
Note The Dependent Services widget is supported on UCMDB 10.20 and later versions.
The Dependent Services widget presents all services (that is, all CIs that have the SERVICE_MODEL qualifier) that will have an impact on a selected CI if they fail, according to a specified impact severity level.
The following table displays the severity levels used in the UCMDB Browser and the comparable severity levels in the UCMDB server:
UCMDB Browser | UCMDB Server |
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Critical | Critical(9) |
High | Major(8) |
Medium | Minor(6) |
Low | Warning(2) |
The severity level for a CI is cleared (set to None) when you log in to the UCMDB Browser.
Note To view data in the Dependent Services widget, there must be an impact rule created in UCMDB and you must have View permission for the Resource Groups > Impact Analysis resource.
This widget uses out-of-the-box impact rules from UCMDB.
This mode summarizes the number of services that may impact the selected CI, according to the four severity levels: Critical, Major, Minor, and Normal.
This mode presents detailed information on the services that may impact the selected CI. You can change the severity, which will rerun the analysis to show a different level of impact.