Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Learn about Widgets
- Automation Widget
- Business Widget
- Change Request Widget
- Defects Widget
- Dependent Services Widget
- Discovery Progress Widget
- Dynamic Widgets
- Environment Widget
- Get Related Widget
- History Widget
- Impact Simulation Widget
- Incidents Widget
- Monitoring Widget
- Policy Widget
- Problems Widget
- Properties Widget
- Security Widget
- Stakeholder Widget
- Storage Widget
Policy Widget
The Policy widget is presented only if a live Configuration Manager (CM) system is deployed in the UCMDB environment. The terminology and icons used in both the CI Overview and Widget Details modes are identical to what is used in CM. All Key Performance Indicators (KPIs) and related attributes are taken from CM (that is, no calculation is performed by the Browser).
Note To use the Policy widget, you must have CM version 9.30 or later installed, and CP10 or later installed on the UCMDB server.
This mode displays the selected CI's overall policy KPI, taken from CM, as follows:
- Overall policy compliance status: whether it is satisfied or in breach
- Overall policy compliance value (in terms of percentage, graphically presented in a bar)
- KPI description, automatically generated by the CM
For business elements, the CI overview presents the overall business policy KPI (that is, a summary of all CIs linked to the Business CI, as opposed to the CI itself). A direct link to the CM system, with the context of the selected CI, is presented in the widget.
Notifications for changes in the Policy widget are displayed only in the Notifications tab and in the widget's CI Overview mode.
This mode adds the following details, taken from CM:
- All policies linked to the selected CI. Each policy is separated from the others by an empty space.
- For each linked policy, the policy name, compliance status, and a description are displayed.