How to create and edit a tenant

1. From the main menu, click Tenants.

2. Click New.

3. Enter the name and type. See Tenant details below.

4. Click Save.

1. From the main menu, click Tenants.

2. Click the tenant in the ID column to display the selected tenant.

3. Click the tab you want to view or edit. See Tenant details below. The General tab is displayed by default.

4. Save the changes.

• General tab

  Field	Description
  ID	Tenant ID.
  Name	Tenant name.
  URL	The URL to access this tenant.
  Type	Tenant type: Production: This tenant is an official production environment. Only production licenses can be assigned to production tenants. DEV: This tenant is used to make all configuration changes. Only trial licenses can be assigned to DEV tenants. Internal: This tenant can be used for internal demo. Only evaluation licenses can be assigned to internal tenants. Trial: This tenant is used for trial with limited duration and capacity. Only trial licenses can be assigned to Trial tenants. For more information about licenses, see Licenses.
  Environment	Tenant environment: Prod Test Staging Poc RND Unknown DR
  Account	The account specified for this tenant. The users belong to this account can access this tenant.
  Public service	Defines which users of the account can access this tenant. If this switch is on, all users of the account can access the tenant. If this switch is off, only specified users of the account can access the tenant. Go to User tab to specify the users. Note After you change this setting, make sure to click Hard sync user on the toolbar.
  Tenant admin	Tenant admin. Only tenant with a tenant admin specified can be deployed. The tenant admin receives an email notification after the tenant is deployed successfully. The tenant admin is assigned the Tenant Admin role in Service Management automatically.
  Owner	Tenant owner.
  Created by	The user who created the tenant.
  Description	The description that captures the details of the tenant.
  Creation time	The time that the tenant was created.
  Activate date	The date that the tenant was activated.
  Last update on	The last time that the tenant was updated.

• User tab

  This tab displays the users who are granted access to this tenant. If Public service is off, you need to specify the users that can access this tenant here.

• License tab

  This tab displays the license assignments of this tenant. To add a license assignment to this tenant, click Add, specify the license pool, mode, edition, access type, and date, click Filter to get remaining capacity, then you can assign the available capacity to this tenant.

A tenant can be deployed if:

• A tenant admin is specified

• A license is assigned

To deploy a tenant, click Deploy.

The way to change the tenant type might vary slightly, depending on the tenant status.

To change the tenant type before tenant deployment:

1. (Optional) If license assignment is added to this tenant, go to Licenses tab, and then click Revoke to revoke the license.

2. On General tab, select the type from the drop-down list. Click Save.

To change the tenant type after tenant deployment:

1. In Licenses tab, click Revoke to revoke the license.

2. Click Change tenant type on the toolbar.

3. Select the type from the drop-down list, click Change.

You can clone a tenant within the same suite instance. When cloning a tenant, make sure there are no other tenant operations such as importing tenant, exporting tenant, or Dev2Prod in the suite instance.

To clone a tenant:

1. Prepare an active tenant as the target tenant.

2. Select a tenant in the ID column as the source tenant.

3. Click Clone tenant on the toolbar.

4. Select the target tenant, and then click Clone.

You can move a tenant to other suite instances by exporting and importing the tenant. When exporting or importing a tenant, make sure there are no other tenant operations such as cloning tenant, importing/exporting tenant, or Dev2Prod in source and target suite instances.

To move a tenant:

1. Prepare a tenant as target tenant.

2. In source tenant details page, click Export tenant. The tenant data is exported to the NFS share ({nfs_global_volume}/tenant-export). The exported package name is data-<tenantid>-<YYYYMMDDhhmmss>.tar.gz.

3. Copy the exported package to the NFS share ({nfs_global_volume}/tenant-import) of target suite instance.

4. Create a new user belonging to the account that is assigned to target tenant, the Upn of this user must be identical to the tenant admin of source tenant, and specify this user as tenant admin of target tenant.

5. In target tenant details page, click Import tenant on the toolbar.

6. Select the data file, click Import.