Delegate approvals to another operator

You can only delegate approvals to another operator if a System Administrator enables the Delegate Approvals or Can Delegate Approvals option for you in your security role.

To delegate approvals to another operator, follow these steps:

1. Click Approval Delegation. The Approval Delegation wizard opens and displays any active approval delegations assigned to you.
2. To create a new approval delegation, click Add New Delegation.
3. Select whether to delegate all your approvals or to select approvals.

4. If you are selecting approvals, make the following choices:

   1. Choose which application's approvals you want to delegate.

   2. Choose how you want delegate approvals assigned to you:

      • Assigned as part of an assignment group
      • Assigned directly to you as an operator

   Note You can select multiple assignment groups or operators as needed.

5. Select the delegate to whom you want to grant approval authority.

   Note Service Manager only displays operators who are eligible approval delegates. If you do not see a particular operator listed as a potential delegate, it means that the operator does not have one or more of the rights required to be eligible for approval delegation. Consult your System Administrator if you want to assign additional rights to a particular operator.

6. Select the date range during which the approval delegation will be active.

Related topics

Temporary rights of an approval delegate
What happens when I delegate approval authority?
What happens when I receive delegated approval authority?
Copy an approval delegation
Disable an active approval delegation
Update an active approval delegation
Approval delegate qualifications
Global variables available for approval delegation
Views available for approval delegation