Configure calendar settings

Administrators configure the calendar settings to define the overall look and feel of Service Manager Calendar.

To configure the calendar settings, follow these steps:

  1. Click System Administration > Ongoing Maintenance > Calendar Administration > Settings.
  2. Edit the fields as needed.

    The following table describes each field.

    Field Description Default Notes
    Module The name of the module to which this record belongs Calendar This setting is system generated and is not editable.
    Area The security area to which this record belongs

    Calendar Administration

    This setting is system generated and is not editable.
    First Day of Week The first day of the week Sunday This setting takes effect only on the calendar, not on the date-picker or the Release Control calendar.

    Max Records Returned in Calendar Object Query

    Determines the maximum number of object records that a calendar query can return.

    This setting limits the number of object records (for example, Change and Incident records) that can be displayed in the calendar.

    50 Must be a positive integer.

    Max Records Returned in Time Period Query

    Determines the maximum number of time period records that a calendar query can return.

    This setting limits the number of time period records that can be displayed in the calendar.

    25 Must be a positive integer.
    Time Range in Day View

    Determines how the calendar daily view divides a day. By default, one day is divided into four sessions:

    • 00:00-06:00
    • 06:00-12:00
    • 12:00-18:00
    • 18:00-24:00
    Every 6 hours Select a value from the list.
    Available objects for Calendar Mapping

    The table names of the objects that can be mapped with the Time Period object.

    The names are comma-separated.

    cm3r,cm3t, incidents,probsummary,rootcause

    You can specify any tables (objects).

    This setting takes effect for both the full calendar and the embedded calendar.

    Example Values:

    cm3r, probsummary, rootcause, incidents

  3. Save the record.

    Now, you have completed the global settings for the calendar. Next, you need to configure calendar mapping. See Display records from an application module in the calendar.

Related topics

Calendar Administration
Full calendar and embedded calendar
Calendar security area and role
Release Control Calendar
Enable or disable the calendar
Display an embedded calendar on an incident form, an interaction form, or a problem form
Display records from an application module in the calendar
Configure search filters for the full calendar
Localize a filter field
Test your calendar