Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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What is an approval?
An approval occurs when a user (approver) or a group of users (approval group) agrees to accept the risk, cost, and responsibility to implement a change request or complete a task. The System Administrator defines membership in an approval group in each user’s operator record according to the User Role. Change requests and tasks contain approval requirements. Approvals give Change Management the ability to stop work and to begin certain work activities.
As an approver, you can also be part of a change message group that consists of reviewers and approvers. If you are an approver for a change message group, your task is to accept or deny the changes your group must approve.
When you select the Approve All Selected option, all the records in the list that are awaiting your approval are immediately approved.
Note Change Management does not prompt you to verify that this is the action you want to take.
Related topics
