Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
---|---|---|
A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
---|---|---|
Two or more words in the same topic |
|
|
Either word in a topic |
|
|
Topics that do not contain a specific word or phrase |
|
|
Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
A combination of search types | ( ) parentheses |
|
- Service Asset and Configuration Management
Subscriptions
In Service Management, in addition to managing ownership and use, you can also use the subscription feature to manage access to a service or asset. Typically, the subscriber (or the appropriate cost center) will be charged a price for the subscription.
A subscription can have a set start date, end date, an initial cost, recurring cost, and status. The status displays the current state of the subscription, reflecting whether the subscriber can access the service or asset.
View subscription records
-
From the main menu, select Build > Service Asset & Configuration.
-
From SACM Home, select Subscriptions.
Note The Subscribers tab of actual service records also displays details of subscriptions for the selected actual service.
Related topics