How to Collect Metrics

This section contains the overview of the tasks required to perform when collecting metrics.

1. Check the existing topology in OMi

   When collecting metrics, you need to consider the following:

   • CIs available in OMi

     You probably already have CIs in the RTSM for which you want to report data by using Operations Connector policies, but you can create new CIs in Operations Connector integrations.

   • Data that you want to be reported for these CIs

     Consider what data you have for these CIs and how it can be attached to the CIs.

2. Create a policy

   When creating a policy, you need to associate performance data or metrics with CIs that exist in RTSM. Make sure that the values in the Operations Connector data store (Related CI) correspond to the values in the RTSM model (External ID). If this is not the case, either create mappings or define the rules in Operations Connector so that they match the values in the RTSM model. For more information on how to discover which values are used in the RTMS model, see Example – Create a Metrics Policy topic.

   The External ID values can consist from more than one property, for example, hostname1;diskC;vol1. In such a case, make sure that the corresponding policy sets the attribute Related CI for this particular metric to hostname1;diskC;vol1.

3. View Integration Results

   After activating the policy in Operations Connector, you can view the results in OMi, by using the Performance Perspective view.

Related topics

Example – Create a Metrics Policy

View the integration results