Integrate > Icinga > Troubleshoot > Product Log Files

Product Log Files

OpsCx for Icinga records actions performed by its services into log files. Occurrences of unexpected behavior are also added as entries into the log files. You can use the logged information to investigate issues.

Log Files Location

OpsCx for Icinga creates and maintains the following log files:

OpsCx system: <OvDataDir>/log/

List of Log Files in the <OvDataDir>/log/ folder:

  1. icinga-event.log

  2. icinga-topology.log
  3. icinga-backsync.log
  4. icinga-backsync-perlscript.log
  5. OMBackSync.log
  6. System.txt

Changing Log Levels

The log entries have different Log levels. By default ERROR value is set in OpsCx for Icinga.

Following log levels are available in OpsCx for Icinga:

  1. INFO
  2. DEBUG
  3. WARN
  4. ERROR

Follow these steps to change the log levels:

  1. Log on to the OMi console.
  2. Go to AdministrationMonitoringAssignment & tuning.
  3. From Select a view drop-down box, click Operations Connectors. The left pane with the list of OpsCx system(s) appears.

  4. Click on the OpsCx system. The Assigned Item lists the OpsConnector for Icinga Management Templatefor the selected system.
  5. In Assignment Details tab, click icon to see the list of Expert Parameters.
  6. Double-click on Log Level parameter. The Edit Parameter: Log Level pop-up appears
  7. In the drop-down list select the log level required and click OK.
  8. Restart the ICINGA service. For steps, see Managing the Integration Service topic.

Related topics

Managing the Integration Service