Mappings Used in the Event Integration

OpsCx for SAP Solution Manager comes with preconfigured event mappings and rules that you can customize. The mappings and rules are defined in the Operations Connector policy for SAP Solution Manager events. To reconfigure them, make sure the policy is imported into Operations Connector, and then edit it in the Operations Connector web interface.

 

Severity Mappings

There are three predefined mappings available in OpsCx for SAP Solution Manager. By default, the events are mapped according to SAP Solution Manager alert priority. To change how the event severity is mapped, perform the following steps:

1. Open the event integration policy and click the Defaults tab on the left.
2. From the Severity field, delete the existing value.
3. In the pane on the right, click the Mappings tab.
4. Drag and drop the selected value (mapRatingCode, mapSeverity, or mapPriority) to the Severity field.
5. Save the Operations Connector policy and reactivate it.

 

Default Severity Mappings (by Alert Priority)

SAP Solution Manager (Alert Priority)	OMi (Event Severity)
L	Normal
M	Minor
H	Major
V	Critical

 

Alternative Severity Mapping (by Alert Rating Code)

SAP Solution Manager (Alert Rating Code)	OMi (Event Severity)
1	Normal
2	Minor
3	Critical

 

Alternative Severity Mapping (by Alert Severity)

SAP Solution Manager (Alert Rating Code)	OMi (Event Severity)
0	Normal
1	Normal
2	Warning
3	Warning
4	Minor
5	Minor
6	Major
7	Major
8	Critical
9	Critical