Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Known Issues and Workarounds
After removing the Zabbix integration, some folders are left on the system
Description:
The following folders are not removed during Zabbix Integration unistallation:
Windows: %ovdatadir%tmp\HPBsmIntZabbix
Linux: /var/opt/OV/tmp/HPBsmIntZabbix
Workaround:
Manually remove the folders.
Before Contacting Software Support
If you cannot solve your issue, report it. Before contacting Software Support, make sure that:
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You have performed the general checks. See General Troubleshooting Guidelines topic.
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You have verified your problem is not described in this topic. See Known Issues and Workarounds topic.
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You have collected relevant data that might be required to send to Software Support: a description of your problem, characteristics of your environment, related entries logged in the operating system event log or in the OpsCx for Zabbix log files.
The Software Support personnel will then provide you with further instructions. Among other things, you may be asked to change the OpsCx for Zabbix logging severity level, to repeat or perform particular operations in your OpsCx for Zabbix environment, and to collect specific data from your system and send them to software support.
The Software Support personnel are not qualified to solve the issues related to third‑party software or hardware.
To contact Software Support, see the web site at https://softwaresupport.softwaregrp.com.
Related topics
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