Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- Troubleshoot
- Troubleshoot SA installation
- Troubleshoot SA provisioning
- Troubleshoot HP-UX provisioning
- Troubleshoot SA-uCMDB integration
- Troubleshoot SA-NA integration
- Troubleshoot SA-OO integration
- Troubleshoot Global Shell error messages
- Troubleshoot Solaris patch installation
- Troubleshoot server communication tests
- Troubleshoot SAV
Troubleshoot Global Shell error messages
The Global Shell feature provides the file system error messages that are described in the following table.
|
Error |
Description |
Action |
|---|---|---|
|
Input/output error |
Your session has exceeded the time-out limit or the Agent is not running. |
Start a new session or check the status of the Agent. |
|
Operation not permitted. |
No password was found. |
Verify that you have a valid password. |
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Permission denied. |
You are not allowed to view a directory. This does not mean that the directory does not exist on a given server. See the SA |
Verify that you have |
|
RFS Specific error |
You do not have permissions on the managed server. For example, this error will occur if you are trying to perform an operation on a managed server and you do not belong to the Administrators group that has the required permissions assigned to it. |
You must have a set of |
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