Windows packages

SA supports the following Windows packages:

Microsoft Installer packages

Microsoft Installer packages (MSI) have the following characteristics:

  • They contain all the information that the Microsoft Installer requires to install an application or product.
  • They contain information that the installer requires to run the setup user interface.
  • MSI packages contain:
  • An installation database
  • A summary information stream
  • Data streams for various parts of the installation

SA supports .msi files as installable software.

MSI package metadata

SA catalogs each MSI package by its ProductName and ProductVersion. These properties are defined in the Properties table of the MSI installation database.

Prerequisites to MSI package management

SA supports Microsoft Windows Installer, which is included with most versions of Windows. Windows NT does not include a version of the Windows Installer, but the Microsoft Windows redistributable can be obtained for download at http://www.microsoft.com or by including the --withmsi option on the Agent Installer command line.

See the SA 10.60 Use section for more information about the steps to install an Agent on a server.

Microsoft hotfixes, security patches, and service packs

These packages include:

  • Hotfixes
  • Service Packs
  • Security Patches

Hotfixes are issue-specific and should only be applied if you experience the exact issue addressed by the hotfix, and only if you are using the current operating system version that has had the latest service pack applied.

Service packs are groups of hotfixes. They are more thoroughly tested than individually released hotfixes, and are available to all customers, not just those with the specific problem.

Security patches are similar to hotfixes, but are mandatory if you are experiencing the specific problem they are created to address, and they need to be deployed as soon as they are made available.

When you upload a Service Pack, SA requires the user to provide the version of the service pack. When you upload Hotfixes and Security Patches, SA requires the user to provide the operating system version and the patch type.