HPE Application Lifecycle Management/Quality Center (ALM/QC)

This integration provides a bi-directional interface to exchange defects and requirements between HPE Service Manager (SM) and HPE Application Lifecycle Management/Quality Center (ALM/QC). The overall intent of this integration are:

• Leverages SM's position as the service provider and application with the most intimate contact with the customer.
• Efficiently reconciles and resolves the demands placed within SM.
• Tightly couples the demands placed within SM with the ALM/QC requirement management and defect management capabilities within SM.

This integration synchronizes SM Change or Problem with ALM/QC Defect or Requirement for record creation and update. The following scenarios are included:

• SM Change -> ALM/QC Defect
• SM Change -> ALM/QC Requirement
• SM Problem <-> ALM/QC Defect

For details, see the Defects and Requirements Exchange with HPE Service Manager and Quality Center/Application Lifecycle Management Installation and Administration Guide.

Defects and Requirements Exchange with HPE Service Manager and Quality Center/Application Lifecycle Management Installation and Administration Guide