Root Cause Found

Status All
Rule Set Notification is triggered when Root Cause field is populated
Notification name(notification definition table) Root Cause Identified
Recipients To: Problem Coordinator, Requestor (Opened By)
Subject Root Cause has been identified for Problem %S (Problem number)
Format

NOTE: SYSTEM GENERATED EMAIL, PLEASE DO NOT REPLY. FOR MORE INFORMATION REFER TO THE PROBLEM RECORD IN THE SYSTEM.

Dear Sir/Madam,

Root Cause has been identified for the Problem %S (Problem number).

Problem and Root Cause details are as follows:

Title:

Category:

Description:

Root Cause:

Click here to go to the Problem record (provide the link to Problem record)

 

Thanks and regards,

HPE Service Manager