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Searching the Help

To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.

Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

Words and Phrases

Search for Example Results

A single word cat Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

A phrase.

You can specify that the search results contain a specific phrase.

"cat food" (quotation marks)

Topics that contain the literal phrase "cat food" and all its grammatical variations.

Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Using Boolean Operators

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Install the Service Manager Windows Client

Install > Install the Service Manager Windows Client > Uninstall the Windows Client or its components

Uninstall the Windows Client or its components

You can uninstall the Windows Client by either using the Windows Control Panel or performing silent uninstallation.

Use Control Panel to uninstall the Windows Client

Follow these steps:

From the Windows Start menu, click Settings > Control Panel > Add/ Remove Programs. The Add/Remove Programs window opens.
Scroll to HPEService Manager Client and click Remove. A message prompts you to verify that you want to remove the program.
Click Yes. The uninstall process takes several minutes. Additional messages indicate the progress of the uninstall. When you complete the uninstall, click Close to close the Add/Remove Programs dialog box.

Perform silent uninstallation

Follow these steps:

Open a Windows command prompt and then navigate to the Installation\_uninstall directory.
Run the following command to perform silent uninstallation:

uninstaller.exe -i silent

Note To keep the console waiting till the silent uninstallation is completed, you can save the above command in a batch file such as uninstall.bat, and then run the call uninstall.bat command.

The client uninstall process intentionally preserves your client configuration settings and any other files that have changed since the initial installation. You must manually remove these files if you want to completely uninstall Service Manager from your system. HPE recommends that you delete the entire client installation folder and the local writeable workspace and configuration folder if you do not want to preserve any existing client settings.

Send Help Center feedback

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