Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Install > Install the Mobile Applications client > Appendix B: Mobile Applications for HPE Service Manager Process Designer

Appendix B: Mobile Applications for HPE Service Manager Process Designer

Multiple Mobile Applications forms are designed for HPE Service Manager 9.52 Codeless. Refer to the following table for detail.

Mobile Application forms designed for PD
Module	Workflow	Phase	Display Option/Action/Transation	Forms for Mobile Applications
Change	Emergency	E-CAB Approval	Approve, Deny, Retract and Save	chm.emergency.approval.mobile chm.subform.activity.mobile
	Standard	Authorization CAB	Approve, Deny, Retract and Save	chm.standard.approval.mobile
	Normal	T-CAB Approval D-CAB Approval	Approve, Deny, Retract and Save	chm.normal.dcab.approval.mobile chm.normal.tcab.approval.mobile
	Change Proposal	Authorization CAB	Approve, Deny, Retract and Save	chm.proposal.tcab.approval.mobile
Incident	Incident	Categorization Investigation Review Recovery Closure	Save and Close	im.incident.categorization.mobile im.incident.investigation.mobile im.incident.recovery.mobile im.incident.review.mobile im.incident.closure.mobile im.incident.close.mobile
Interaction	Service Catalog	Categorization Work In Progress Review Closure	Approve, Deny, Retract, Update and Close	sd.interaction.svc.categorization.mobile sd.interaction.svc.workinprogress.mobile sd.interaction.svc.review.mobile sd.interaction.svc.closure.mobile
	Service Desk	Categorization Work In Progress Review Closure	Update, Close	sd.interaction.categorization.mobile sd.interaction.closure.mobile sd.interaction.workinprogress.mobile sd.interaction.review.mobile sd.interaction.subform.detail.mobile
	Streamlined Complaint or Compliment	Open In Progress Close Canceled	Update, Close	sd.streamlined.detail.mobile sd.streamlined.closure.mobile
	Streamlined Service Catalog	Open Pending Approval Work In Progress Close Canceled	Approve, Deny, Retract, Update and Close	sd.streamlined.svc.detail.mobil sd.streamlined.svc.closure.mobile
	Streamlined Service Desk	Open Work In Progress Close Canceled	Update, Close	sd.streamlined.itil.detail.mobil sd.streamlined.itil.closure.mobile
Request	Request	Authorization	Approve, Deny	rm.request.authorization.mobile rm.request.fullfillment.subform.detail.mobile

Note Being widely used in PD forms, the Dynamic View Dependencies (DVD) conditions for widgets are not supported by Mobile Applications. On Mobile Applications client, errors may occur when you are updating a record which uses PD forms with DVD conditions. The errors include blank title on the Related Records tab, some invisible fields in HPE Service Manager become visible on Mobile Applications client, and so on. We recommend that you to use customized forms on Mobile Applications client and avoid the DVD conditions.

Send Help Center feedback