Create a Hitlist with Multilingual Labels

User role: System Administrator

In addition to creating new document views, administrators can configure the labels for the document view to display in languages other than English.

Note: This procedure is for a hitlist that is not multilingual-enabled. Before you begin, make sure you create a message number ID for each multilingual label and that the message number is defined to display labels in multiple languages.

To create a hitlist with multilingual labels:

Note: The default hitlist is multilingual-enabled in the out-of-box system.

  1. Click Knowledge Management > Configuration > Configure Hitlists.
  2. Click Search.
  3. Select the hitlist to update.
  4. Type the label delimiter (*SCMSG*123*SCMSG*) in the Label field for the label you are making multilingual. The 123 should be the message number ID from the scmessage table for the unique message number ID for this label.
  5. Continue adding additional label delimiters for each of the multilingual labels in the hitlist.
  6. Click Save.