Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Configure SAML SSO in Service Manager (using Service Portal IdM)
The SAML SSO setup procedure on the Service Manager side (including the Service Manager Server, Web Tier, SRC, and Mobility Client) is basically the same, whether the standalone IdM service or the Service Portal built-in IdM is used.
The procedure comprises the following steps:
Configure an LDAP integration in Service Manager
Configure IdM authentication in the Service Manager Server
Configure IdM authentication in the Service Manager web tier
Configure IdM authentication in SRC
Configure IdM authentication in the Mobility Client
Next step
Verify the SAML SSO setup for Service Manager and Service Portal
We welcome your comments!
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