Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
- Install Service Manager Service Portal (SMSP)
- Meet the system requirements
- Install and set up a single instance of Service Manager Service Portal
- Set up a distributed Service Manager Service Portal cluster
- Appendix A. Ports used by Service Portal components
- Appendix B. How to change the host name used in an existing Service Manager Service Portal installation
- Appendix C. Service Manager Service Portal installation prerequisites download links
Meet the system requirements
Before you proceed with the Service Manager Service Portal installation, make sure that the Red Hat Linux host on which Service Manager Service Portal will be installed meets the following hardware and software requirements.
Hardware requirements
The following are the minimum requirements:
- CPU: 4 CPU cores
- Hard drive: 60 GB
- Memory: > 10 GB
Additionally, make sure that the following disk space requirements are met:
| Folder | Free space available |
|---|---|
| /opt/hp |
> 40 GB Note This is the root installation directory for Service Manager Service Portal. You have no chance to change the root installation directory when installing Service Manager Service Portal. |
| Temporary directory into which the Service Manager Service Portal installation package (zip) will be unzipped | > 10 GB |
| /var/lib |
> 3 GB Note This folder is used to store the following dependencies: ganglia, postgresql, and rabbitmq. |
| /var/run | > 2 GB |
Software requirements
The SMSP installation requires that the Service Manager Service Portal host has certain prerequisites packages installed. Before you run the Service Manager Service Portal installation script, make sure these prerequisites are already installed on the host.
Appendix C. SMSP installation prerequisites download links provides a complete list of the prerequisites and their recommended download links.
- You can use the “yum list” command to check if the correct version of an application is installed. For example, run the “yum list nodejs” command to check the current Nodejs version. If another version is already installed, run the “yum remove” command to remove it first.
- The Service Manager Service Portal installer provides a pre-check script, which you can run before running the installation script to check if the prerequisites are installed. The installer will also check the prerequisites during installation. See Install and set up a single instance of Service Manager Service Portal.
| Prerequisite | Via yum | Version |
|---|---|---|
| Open-JDK | java-1.8.0-openjdk-devel | 1.8.0 |
| Iptables | iptables-services | 1.40 or above |
| Apache HTTPD | mod_ssl | 2.0.0 or above |
| Ganglia |
Note php70w must be installed before ganlia-wed and ganglia-gmod. |
|
| nodejs | 4.8.3 | |
| erlang | 18.2 | |
| rabbitmq-server | 3.6.0 | |
| postgresql | 9.6.8 |
