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Disabling individual notification definitions

HTML and non-HTML notifications can coexist. For example, you can:

  • Enable all HTML notification definitions and disable their corresponding non-HTML ones
  • Enable certain HTML and non-HTML notification definitions

By default, all HTML notification definitions are enabled. You can select to disable individual notification definitions, either non-HTML or HTML.

How to disable an individual notification definition

To disable an individual notification definition, follow these steps:

  1. Click Tailoring > Notifications > Notifications.

  2. In the ID field, type the ID of the notification definition you want to disable. For example, ChM Change Approval_1.

    Each non-HTML notification definition has a corresponding HTML version. The two definitions have similar names differentiated by an HTML prefix. For example, ChM Change Approval_1 (non-HTML) and HTML ChM Change Approval_1 (HTML).

  3. Click Search. The notification definition record opens.

  4. In the Condition field, make the following modifications as appropriate:

    • If the Condition field is empty, type false.

    • If the Condition field is not empty, insert false and to the left of the existing expression text. For example: false and category in $L.file={"Release Management", "Subscription", "CI Group", "KM Document"}

  5. Click Save to save the record.