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Discovery Knowledge Content

Starting from April 2015 to ensure more regular updates to the Normalization Rules and Software Application Index (SAI), the new Inventory Discovery Knowledge Packs are introduced on a monthly schedule.

Normalization Rules contain information to identify hardware devices in your environment. Normalization Rules determine the device’s operating system, application, device family, and model. Then, the Normalization Rules Engine assigns a device type to your device model.

SAI files contain information to identify applications on a discovered node. Universal Discovery employs a number of installed software application recognition techniques, including file-based recognition, version data, and installed package rule-based recognition. The data that is required for this recognition to work is stored in the application library files (SAI).

For details about Normalization Rules and SAI Updates, see UCMDB Inventory Discovery Knowledge Pack Release Notes available on the ITOM Marketplace.